We are so sorry that happened. We definitely want to hear your feedback to learn how your cleaner can deliver better service. Please start by logging into the app or via the website and submitting a rating for the cleaning. If you have pictures, please send those as that helps us to better understand your concern so we can address these issues with your cleaner.
You can reach out with photos and more details about your areas of concern here: firstname.lastname@example.org
If you'd like to give us feedback on a specific cleaning, we also have a short survey that you can complete to let us know how your cleaner did. It can be found at: Cleaner - Feedback Survey