Do I need to be home to let my cleaner in? How does my cleaner get in my place?

You don’t need to be home to let your cleaner into the unit.  Some neighbors leave a spare key/key fob with the concierge and the cleaner returns it when finished cleaning. Other neighbors choose to have the concierge let the cleaner into the apartment and have the concierge lock up after the cleaner finishes. Adding Lapa Lopa to your guest list/access authorization list can help expedite the process.