Make sure you are completing all units within their assigned blocks. Neighbors (customers) are counting on their apartment being cleaned during a certain time window and arriving outside of this window could cause an inconvenience and negatively impact your ratings. Please check to make sure you're cleaning your AM blocks from 8am-1pm and your PM blocks from 12pm-5pm.
We estimate how long a cleaning should take based on what is being done for each apartment. Those times can be seen here: https://lapalopa.zendesk.com/hc/en-us/articles/360023277811-How-Long-Should-I-Plan-for-a-Block-to-Take-