When you make our customers happy, you can be paid more! There are two ways to make it happen:
- Ratings – As you get great ratings, the amount of money that you are paid goes up. After just 5 ratings of 5-stars, the equivalent increases by $1/hour. With more 5-star ratings, the rate will increase toward the highest level at an equivalent of $24-$25 per hour (although ratings of 1-star count against the good ratings).
- Bonus Payments – Just showing up is really important as the simple reality is that last-minute cancellations result in customer dissatisfaction and causes customers to cancel. To motivate you to always show up when scheduled, you will get a bonus payment of $100 for every 20 blocks in a row completed without a last-minute cancellation (any last-minute cancellations will reduce future bonus amounts). This could represent several $1000 of extra $$$ every year.
A few other things to help out!
- Here are some tips to get the best ratings: https://bit.ly/2CRm0ZS
- For a reminder about what gets cleaned, check outhttp://bitly.com/cleaningpartners.
- Be sure you know what to clean as neighbors will rate you lower when you don’t do the items that they signed up to get.
- If you have questions, we are always an email away at firstname.lastname@example.org.