Cleaning
- How do I contact Lapa Lopa?
- Charge for Bi-Weekly Service - How is the price calculated?
- What Is A "Surface-Focused" Cleaning?
- Bad Weather Policy
- What cleaning supplies does my cleaner use? Does the cleaner bring the cleaning products or will the cleaner use my cleaning supplies?
- What’s included in my service? What gets cleaned? Why didn’t my cleaner make the bed?
- I need to change how the cleaner gets into my place. Where do I change that?
- Conditions That Could Impact Your Cleaning Schedule
- Maintenance was in my apartment when you came by to clean. Now what?
- Are you bonded and insured?
- How do I cancel my service?
- My cleaner didn’t show up! What do I do?
- My cleaner came and I am less than impressed. Who do I contact?
- I really liked the person who cleaned my place. Can I get them again next time?
- Who is cleaning my place? Who are the Lapa Lopa cleaners?
- How to suspend the cleaning service? I need to take a break from the cleanings for awhile. How do I do that?
- How do I skip a cleaning? What does it mean to "skip" a cleaning? The scheduled day doesn’t work for me. What do I do?
- When is my cleaner coming?
- I didn’t have all my cleanings this month because I had to cancel/cleaner couldn’t get in my place. Do I get a credit for the missed cleaning?
- Do I have to confirm my appointment?
- Do I need to be home to let my cleaner in? How does my cleaner get in my place?
- My cleaning is scheduled! What do I do now?
- How we schedule your cleanings
- This service would be a great gift for [awesome person in my life]. How do I purchase a gift code for prepaid service?
- Can I add on a service: single cleaning outside of schedule, changing my sheets, cleaning my oven, cleaning the inside of my fridge, doing windows?
- Cleaning supplies and tools: do I provide them or do you or…
- I have a pet. Will you still clean my place?
- Why do you care how many bathrooms I have? How do you determine my cleaning schedule?
- Do I have to sign a contract for cleaning through Lapa Lopa? What are the sign-up and cancellation costs?